We offer a range of laptop repairs and upgrades. If you cannot find the service you require below, please get in touch. These are common issues we regularly carry out in a working week but this is far from a complete list.
- Laptop Power Issues
Many of the laptop power issues we see at Cosmic Computers are related to a damaged DC socket where the power cable connects to the laptop. We can repair or replace DC sockets in many makes and models of laptop. Other power issues might involve the power cable or other components such as the circuit boards.
- Broken Screens
A laptop screen could become damaged if the device is dropped or stepped on. It can also suffer a hardware failure. In most of these cases it would be necessary to replace the screen.
- Hard Drives
A common problem with laptops is hard drive failures. This can be a very worrying and frustrating time if lots of data and photographs are stored on your laptop. We can replace or upgrade your hard drive with a standard hard drive or the newer, faster Solid State Drive.
Please make sure you keep regular backups of your personal data so that, if you do have a hard drive failure, all you data is safe. If you would like advice on backing up data please contact us.
- Keyboard Problems
Whether you are missing a key or your internal laptop keyboard is broken we will be able to sort it out. We have seen many keyboards missing keys or keyboards that have become damaged from water or hardware failure and we can often find a solution and restore good functioning.
- Water Damage
We regularly see laptops that have stopped working because a glass of water or a cup of coffee has been spilt over them. Sometimes if the laptop is stripped down, dried and components cleaned the situation can be resolved without the need to replace any parts. – Occasionally we do need to replace or repair some components, after which you will be working away as if nothing had happened.
- Touchpad / Mouse Issues
Overtime constant clicking may lead to mouse buttons becoming worn out or unreliable when moving the mouse pointer. We can either replace or repair the touch pad or buttons.
- Dropped Laptops
We often see laptops which have been dropped down the stairs or on the way to work. This can cause many problems including broken screens, hard drive failures or power issues – to list the most common problems. These laptops are often repairable and, in most cases, it is cheaper to repair than to buy an new laptop. Either way we can help you get back up and running!
- Laptop Upgrades
We regularly perform upgrades on laptops from increasing the ram or hard drive to upgrading a DVD or Blue Ray drive. Upgrades are usually carried out to increase the speed, storage or capability of the laptop. If you would like an upgrade on your laptop please contact us.
- Error Messages
Many of us have seen an error message of one sort or another. Most error messages are nothing major but should be looked at just in case it is the start of a hardware or software failure.
Error messages can be alarming but we can get to the bottom of any error message and keep your computer running reliably and up to speed.
- Virus / Malware Removal
Many of us have had a virus or malware on our laptops at some point. We can remove viruses and malware from your computer. We can also offer advice to reduce the risk in the future. We recommend you keep backups of content on your laptops to make sure that your personal data is safe just in case you do get a virus.
- Security Software
If you are worried about the safety of your personal information or data we can recommend a security solution for you. There are many security options and there is no ‘one-fits-all’ solution. We can discuss your requirement and recommend a security plan that will meet your needs.
- Software Issues
Occasionally software can stop working or develop problems. We can help you with a solution to most software issues. From corrupt programs to software compatibility.
- Operating Systems (OS) Installation
Whether you are using Mac OS or Windows in one of the many available versions, from time to time you may need to re-install your main operating system or upgrade to a newer version. We can help and would always insure that all your data is backed up and safe before we start, so that if any problems arise during the procedure, then all your personal data is safe.
- Laptop Replacement
If you would like to replace your laptop for a new one, we can help you chose a new one which is right for you.
- Backing up a Laptop
If you store important documents or family photos on your laptop you would be advised to back up your data on a regular basis. There are many options to backup such as cloud backup or backing up onto a CD, Memory Stick or an External Hard Drive. We can help you select the right solution for you.
- Internet Problems
If you are finding it hard to connect to the internet on your laptop, there could be a problem with the laptop itself or the router. We will be able to get you up and running.
- Software Installation
If you require advice or help installing software, we can help you. We may be able to work remotely or we can come to your home or business address to install any type of software.
- Email Problems
Whether you are trying to set up emails on your laptop or have a problem because emails have stopped working, we can usually help with a speedy and effective solution.
- Laptop MOT/Service
Laptops will become slow over time. We can give your computer an ‘MOT’ to make it run as smoothly and fast as possible. We will also check that your system is secure and look for issues which may cause you problems in the future.
- Purchasing a Laptop
If you are just starting out with a laptop or you would like to upgrade your current laptop we can advise you on the best laptop for you.
We are based in Bathampton near Bath. We cover all areas of Bath and within 15 mile radius. We can visit you at home, or you can deliver your laptop to our address in Bathampton. If you live further afield we can still come to you for an additional mileage charge. We are also able to offer a remote service if you download some software which will enable us to have a secure connection to your laptop. As another way to access our services you are more than welcome to post your laptop to us and we can send it back to you once it is repaired.